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Refund Policy

Refund Policy

Please note that all products sold through the Reckitt HK FSS are non-refundable and non-exchangeable. After the transaction is complete, you cannot change or cancel the order.

You are strongly advised to check your products upon receipt immediately.

If there are any issues during receipt, (e.g. wrong products or damaged products), please contact our consumer hotline at (852) 2598 0328.